Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program

Marcin Ziętek; Maciej Nowacki; Jędrzej Wierzbicki; Katarzyna Nowacka; Igor Madej; Edyta Pawlak; Adam Maciejczyk; Rafał Matkowski

doi:10.5114/ada.2025.158233

eISSN: 2299-0046
ISSN: 1642-395X

Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii

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6/2025
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abstract:

Original paper

Assessing melanoma patients’ satisfaction with treatment and clinical care: preliminary findings from a novel regional pilot program

Marcin Ziętek

^{1, 2}

,

Maciej Nowacki

^{1, 3}

,

Jędrzej Wierzbicki

^{1, 4}

,

Katarzyna Nowacka

⁵

,

Igor Madej

¹

,

Edyta Pawlak

^{4, 6}

,

Adam Maciejczyk

^{1, 2}

,

Rafał Matkowski

^{1, 2}

Lower Silesian Oncology, Pulmonology and Hematology Center, Wroclaw, Poland
Department of Oncology, Faculty of Medicine, Wroclaw Medical University, Wroclaw, Poland
Department of Dermatology and Venerology, Faculty of Medicine, Collegium Medicum in Bydgoszcz, Nicolaus Copernicus University in Torun, Poland
Laboratory of Immunopathology, Department of Experimental Therapy, Hirszfeld Institute of Immunology and Experimental Therapy, Polish Academy of Sciences, Wroclaw, Poland
Cosmetology and Aesthetic Dermatology Department, Faculty of Pharmacy, Collegium Medicum in Bydgoszcz, Nicolaus Copernicus University in Torun, Poland
4th Military Clinical Hospital with Polyclinic SPZOZ/-/Independent Public Healthcare Institution, Wroclaw, Poland

Adv Dermatol Allergol 2025; XLII (6): 599–605

DOI: https://doi.org/10.5114/ada.2025.158233

Online publish date: 2026/01/12

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AMA

Ziętek M, Nowacki M, Wierzbicki J, et al. Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program. Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii. 2025;42(6):599-605. doi:10.5114/ada.2025.158233.

APA

Ziętek, M., Nowacki, M., Wierzbicki, J., Nowacka, K., Madej, I.,  & Pawlak, E. et al. (2025). Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program. Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii, 42(6), 599-605. https://doi.org/10.5114/ada.2025.158233

Chicago

Ziętek, Marcin, Maciej Nowacki, Jędrzej Wierzbicki, Katarzyna Nowacka, Igor Madej, Edyta Pawlak,  and Adam Maciejczyk et al. 2025. "Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program". Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii 42 (6): 599-605. doi:10.5114/ada.2025.158233.

Harvard

Ziętek, M., Nowacki, M., Wierzbicki, J., Nowacka, K., Madej, I., Pawlak, E., Maciejczyk, A.,  and Matkowski, R. (2025). Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program. Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii, 42(6), pp.599-605. https://doi.org/10.5114/ada.2025.158233

MLA

Ziętek, Marcin et al. "Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program." Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii, vol. 42, no. 6, 2025, pp. 599-605. doi:10.5114/ada.2025.158233.

Vancouver

Ziętek M, Nowacki M, Wierzbicki J, Nowacka K, Madej I, Pawlak E et al. Assessing melanoma patients’ satisfaction with
treatment and clinical care: preliminary findings from
a novel regional pilot program. Advances in Dermatology and Allergology/Postępy Dermatologii i Alergologii. 2025;42(6):599-605. doi:10.5114/ada.2025.158233.

Introduction
The incidence of newly diagnosed melanoma patients has significantly increased over the past few decades. In recent years, in addition to developing new diagnostic and preventive strategies, cancer centres have prioritized the establishment of highly specialised melanoma units (MUs), offering the implementation of an adequate follow-up plan, along with the evaluation of overall patient satisfaction and patient-reported outcome measures (PROMs).

Aim
The aim of this study was to evaluate the patient satisfaction of treatment and clinical care provided in multidisciplinary MUs.

Material and methods
The study was based on the analysis of results from a survey administered to all melanoma patients treated at the Lower Silesian Oncology, Pulmonology and Haematology Centre (LSOPHC) in Wroclaw. The questionnaire was a part of a pilot program for melanoma patients in the Lower Silesian Voivodeship (inhabited by approximately 2.9 million people).

Results
A total of 432 patients diagnosed with melanoma between May 2020 and February 2023 participated in the study. The study successfully gathered results concerning four key aspects outlined in the developed questionnaire: 1) infrastructure and organisation of treatment, 2) quality of medical care, 3) scope of information provided to patients, and 4) overall satisfaction with the pilot program.

Conclusions
Detailed questions in the survey yielded specific data highlighting both strengths and weaknesses of care provided to patients enrolled in the pilot program. The results of the patient satisfaction assessment may offer valuable insights for other MUs.

keywords:

Assessing melanoma patients’ satisfaction with treatment and clinical care: preliminary findings from a novel regional pilot program

Marcin Ziętek 1, 2 , Maciej Nowacki 1, 3 , Jędrzej Wierzbicki 1, 4 , Katarzyna Nowacka 5 , Igor Madej 1 , Edyta Pawlak 4, 6 , Adam Maciejczyk 1, 2 , Rafał Matkowski 1, 2

melanoma, patient satisfaction, melanoma unit, follow-up, quality of life, survey

Marcin Ziętek

^{1, 2}

,

Maciej Nowacki

^{1, 3}

,

Jędrzej Wierzbicki

^{1, 4}

,

Katarzyna Nowacka

⁵

,

Igor Madej

¹

,

Edyta Pawlak

^{4, 6}

,

Adam Maciejczyk

^{1, 2}

,

Rafał Matkowski

^{1, 2}