Family Medicine & Primary Care Review

Abstract

3/2024 vol. 26
Original paper

Implementation of evidence-based pharmacy food supplement patient counselling in the community pharmacy as part of the Coordinated Medicine Care Pilot (KOOL) in Poland

  1. Faculty of Medicine, Collegium Medicum, Cardinal Stefan Wyszynski University, Warsaw, Poland
  2. The Polish Pharmacy Practice Research Network (PPPRN), Warsaw, Poland
  3. Polish Pharmaceutical Group, Warsaw, Poland
  4. Collegium of Business Administration, Warsaw School of Economics, Warsaw, Poland
  5. Zdrowit Sp. z o.o., Pharmacy Chain, Piekary Slaskie, Poland
  6. Department of Cancer Epidemiology and Prevention, Maria Sklodowska-Curie National Research Institute of Oncology, Warsaw, Poland
  7. Department of Analytical Chemistry, Faculty of Pharmacy with Division of Medical Analytics, Medical University of Lublin, Lublin, Poland
  8. Department of Biochemistry and Laboratory Diagnostics, Faculty of Medicine, Collegium Medicum, Cardinal Stefan Wyszynski University, Warsaw, Poland
  9. Center for Sexology and Pediatric, Adolescent Gynecology, Division of Gynecology, Department of Perinatology and Gynecology, Poznan University of Medical Sciences, Poznan, Poland
  10. Pneumonology Clinic, Institute of Tuberculosis and Lung Diseases in Rabka-Zdroj, Rabka-Zdroj, Poland
Family Medicine & Primary Care Review 2024; 26(3): 325–331
Online publish date: 2024/09/30
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Background

Chronic diseases are one of the most significant challenges for healthcare systems, significantly reducing patients’ quality of life. Properly conducted evidence-based supplementation can substantially affect the quality of life.

Objectives

The project aimed to improve pharmacist counseling skills and knowledge about clinical guidelines on supplementation. The secondary goal was to investigate how a pharmacy delivers information and recommendations for patients, whcih can affect pharmacy sales in terms of Market Basket Analysis and education in connection with patient selfcare and awareness about their disease and treatment. Thus, apart from the clinically oriented aim of this study, our findings should show pharmacy owners that patient counselling as a part of pharmaceutical care based on high-quality advice and digital tools can have a positive impact on the financial stability of community pharmacies.

Material and methods

The study was conducted in 2020 in 20 community pharmacies in Poland. Each pharmacy participating in the pilot project received two sets of pictograms (16 different designs) and 800 color leaflets. After scanning the medicine package 2D code or EAN code, information about the possibility of additionally recommended supplementation was displayed on the screen.

Results

An increase in the sales of recommended dietary supplements was observed both in terms of metformin and simvastatin.

Conclusions

Community pharmacies are places where evidence-based supplementation can be widely conducted.

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