Technical information

• If the transmision did not start on time, try to refresh the web browser.
• If you see the picture but cannot hear anything, click on the player. Some browsers do not allow you to automatically turn on the picture and sound.
• If you still have a problem with the sound, make sure that the speakers on your computer are turned on.
• The player should work on every browser currently in use, but we recommend using Chrome or Firefox.
• If the stream is fading out / interrupted or the picture quality is poor, first check your Internet speed. You can do this using e.g. speedtest.pl.
  For the transmision to be played correctly, you should have the speed of at least 4Mbps.
• By clicking on the gear wheel icon visible on the player, you can control the picture quality yourself.
• During symposium you can ask questions. Just use the Q&A box next to the player.

If following our instructions you were not able to resolve the problem or any other difficulties occurred, contact us at pomoc@termedia.pl.