eISSN: 2449-8580
ISSN: 1734-3402
Family Medicine & Primary Care Review
Current issue Archive Manuscripts accepted About the journal Editorial board Reviewers Abstracting and indexing Subscription Contact Instructions for authors Publication charge Ethical standards and procedures
Editorial System
Submit your Manuscript
SCImago Journal & Country Rank
3/2023
vol. 25
 
Share:
Share:
Original paper

Patient satisfaction and health system responsiveness among attendants to family health centres and units affiliated with universal health insurance in Port Said Governorate

Khalid Aladdin Ismail Alsabahy Behiry Alazab
1
,
Samar Farag Mohamed
1
,
Hebatallah Nour-Eldein
1
,
Eman Esmat Tosson
1

1.
Department of Family Medicine, Faculty of Medicine, Suez Canal University, Ismailia, Egypt
Family Medicine & Primary Care Review 2023; 25(3): 256–263
Online publish date: 2023/09/30
Get citation
 
PlumX metrics:
 
1. Rashad A, Sharaf M. Who benefits from public healthcare subsidies in Egypt? Soc Sci 2015; 4(4): 1162–1176.
2. Gericke CA, Britain K, Elmahdawy M, et al. Health System in Egypt. In: Ginneken E, van, Busse R. (eds). Health Care Systems and Policies, 2018. Health Services Research. New York (NY): Springer; 2018: 1–19.
3. Devi S. Universal health coverage law approved in Egypt. Lancet 2018; 391(10117): 194.
4. Abduljalil Soliman SS, Hopayian K. Egypt: on the brink of universal family medicine. Br J Gen Pract 2019; 69: 82.
5. Abo Ali EA, Shehata WM. Outpatients' Satisfaction with Received Health Services at Saied Urban Health Center, Tanta, Egypt. EFMJ 2019; 3(2): 11.
6. Tille F, Röttger J, Gibis B, et al. Patients’ perceptions of health system responsiveness in ambulatory care in Germany. Patient Educ Couns 2019; 102: 162–171.
7. Hamid SA, Begum A. Responsiveness of the urban primary health care delivery system in Bangladesh: comparative analysis. Int J Health Plann Mgmt 2019; 34: 251262, doi: 10.1002/hpm.
8. Darby C, Valentine N, Murray C, et al. Strategy on measuring responsiveness. GPE Discuss Pap Ser 2003; 23(23): 1–23.
9. Marshall GN, Hays RD. The Patient Satisfaction Questionnaire Short Form (PSQ-18). Rand 1994. Available from URL: https://www.rand.org/content/dam/rand/pubs/papers/2006/P7865.pdf.
10. Ahmed S, Abdel-Wahid H, Mohamed R, et al. Patients’ Satisfaction with Type 2 Diabetes Care and its Relation to their Glycaemic Control-Primary Health Care Setting, Port Said, Egypt. Suez Canal Univ Med J 2016; 19(2): 117–126.
11. Yakob B, Ncama BP. Measuring health system responsiveness at facility level in Ethiopia: Performance, correlates and implications. BMC Health Serv Res 2017; 17(1): 263.
12. Negash WD, Tsehay CT, Yazachew L, et al. Health system responsiveness and associated factors among outpatients in primary health care facilities in Ethiopia. BMC Health Serv Res 2022; 22(1): 249.
13. Asefa G, Atnafu A, Dellie E, et al. Health system responsiveness for hiv/aids treatment and care services in shewarobit, north shewa zone, Ethiopia. Patient Prefer Adherence 2021; 15: 581–588.
14. Mosallam RA, Aly MM, Moharram AM. Responsiveness of the health insurance and private systems in Alexandria, Egypt. J Egypt Public Health Assoc 2013; 88(1): 46–51.
15. Dadgar E, Rashidian A, Majdzadeh R, et al. Assessing Trend of Health System Responsiveness in Iran Using Household Survey (Before and After the Implementation of Health Transformation Plan). Heal Scope 2018; 7(S): e63866.
16. Wielen N, van der, Channon AA, Falkingham J. Does insurance enrolment increase healthcare utilisation among rural-dwelling older adults? Evidence from the national health insurance scheme in Ghana. BMJ Global Health 2018; 3: e000590.
17. Bawakid K, Rashid O, Mandoura N, et al. Patients’ satisfaction regarding family physician’s consultation in primary healthcare centers of Ministry of Health, Jeddah. J Fam Med Prim Care 2017; 6(4): 819.
18. Alsayali MM, Al-Sahafi A, Mandoura N, et al. Patients’ satisfaction after primary health care centers’ integration with Ministry of Health Hospitals, Jeddah. J Epidemiol Glob Health 2019; 9(2): 135–142.
19. Elsehrawy MG, El F, Hafeze E, et al. Effectiveness of Health Insurance Project; Women Satisfaction Regarding Quality of Ante-natal Services. Pak J Med 2022; 16(3): 649–654.
20. Hale A, Coombes I, Stokes J, et al. Patient satisfaction from two studies of collaborative doctor – Pharmacist prescribing in Australia. Heal Expect 2016; 19(1): 49–61
Copyright: © 2023 Family Medicine & Primary Care Review. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) License (http://creativecommons.org/licenses/by-nc-sa/4.0/), allowing third parties to copy and redistribute the material in any medium or format and to remix, transform, and build upon the material, provided the original work is properly cited and states its license.
 
Quick links
© 2024 Termedia Sp. z o.o.
Developed by Bentus.