Background

Community Health Centres (CHCs) are often operated by Non-Governmental Organisations (NGOs) to facilitate primary health care services in rural communities and remote areas.

Objectives

The study aims to examine the beneficiaries of NGO programmes by knowing their socio-economic demographic status, how CHCs are providing basic and primary health care services, and to get to know the beneficiaries’ satisfaction with the provision of health care services.

Material and methods

The preliminary study opted for quantitative research to compile the responses of beneficiaries of the International Non-Governmental Organisations working in rural communities of Pakistan. The data was collected by a survey method and purposive random sampling tech-niques were deployed.

Results

The results of the study were analysed using SPSS v.26 and Jamovi. The results show that villagers are living in remote or rural areas where access to medical services are rarely provided by the Government. However, the results show that respondents easily get health treatment, medication, access to health-related services, and participate in community awareness health campaigns regarding preventive measures against illness and disease, as well as receiving health sessions for the betterment of the rural community.

Conclusions

CHCs provide essential Primary and Secondary Health Care services to uplift local communities. It was also found that community health cen-tres are a priority for the public in achieving quality health services and gaining awareness regarding health issues at large in society.