Delivering bad news is one of the most difficult tasks faced by physicians in any medical field. To deliver bad news right, the doctor needs to have empathy and communication competence. The right diagnosis disclosure in pediatric oncology is a particularly difficult task for the doctor and it is often an emotionally exhausting experience. The paper presents EMPATHY, a protocol adapted for pediatric oncology purposes, developed on the basis of a review of the literature, the experience of the Pediatrics, Hematology and Oncology Clinic of the Nicolaus Copernicus University in Torun, and conversations with patients.