Abstract
Psychosocial working conditions and the level of occupational burnout among nurses working in hospitals
- Department of Nursing Management and Epidemiological Nursing, Faculty of Health Sciences, Jagiellonian University Medical College, Cracow, Poland
- Malopolska Regional Chamber of Nurses and Midwives, Supreme Council of Nurses and Midwives, Poland
Introduction
The main causes of occupational burnout syndrome are the physical conditions and psychosocial features of the work environment.
Aim of the study
To describe the psychosocial working conditions of nurses, to determine the level of occupational burnout, and to assess the relationship between the examined dimensions of occupational burnout and psychosocial features of the work environment.
Material and methods
This cross-sectional study was carried out in a group of 189 nurses working in hospitals in the Małopolska region. We employed a standard questionnaire, Maslach Burnout Inventory Human Services Survey (MBI-HSS) and psychosocial working conditions, by means of a Psychospołeczne warunki pracy (PWP) (Psychosocial Working Conditions Questionnaire).
Results
The results show that the average period of employment in nursing profession reached 22.2 years (SD = 10.5). A high or average level of emotional exhaustion was observed in over 70% of respondents (x = 21.8, SD = 9.4), and a high or average level of depersonalization in 90.5% (x = 5.1, SD = 4.6). More than a half of the respondents had a low or average level of the sense of personal accomplishment (x = 30.9, SD = 8.9). A correlation was observed between the sense of control, social support, and well-being and the 3 subscales of occupational burnout.
Conclusions
There is an association between occupational burnout and the sense of control, perceived social support, and desired changes in the work environment.
Keywords
nurse, occupational burnout, psychosocial working conditions
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